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CCaaS
Phase Two for AI: Why Agent Augmentation Must Follow Automation in Contact Centers
Unified Communications
Off-Channel Messaging: How to Stop Your Business Habit Becoming a Hacker’s Heaven
Scattered Spider Hackers Infiltrate Microsoft Teams and Slack: What IT Teams Must Do Now
UC TV
Big UC Update: Global Relay
Microsoft Teams Gets Advanced Audit Logging: How Can This Boost Your Meeting Security?
The Future of Workplace AV With Crestron: From Smart Spaces to Seamless Experiences